Customer reviews of Total Automobiles

By Angie H on 09 March 2016 | Verified purchase

Excellent professional service from Matthew, he really knows his stuff! He made me feel really comfortable as a female buyer. I would highly recommend Total Automobiles to anyone. True cars great too! ¿¿

By Andrew H on 01 February 2016 | Verified purchase

I would recommend this trader to anyone. My queries were all answered promptly and I was given sound advice on the car that best suited my needs. There was no hard sell and I felt that I was being listened to. Once the sale was agreed the transaction was swift and smooth . I couldn't be happier with my new car and the service offered as a whole. I'll defiantley use total automobiles in the future - thanks again.

By Charlotte S on 12 January 2016 | Verified purchase

Great car, described correctly and easy to deal with. Matthew is a rarety in the motor trade. He's honest! Thanks again

By Norma H on 28 October 2015 | Verified purchase

My husband has been very ill this year, so sorting out a car to replace our BMW was a daunting affair. We sourced the car in question from Matthew. He could not have been more helpful. We could not get to the garage to view the car so Matthew brought it to us. When we had been for a test drive we found the car to be what we wanted. Matthew went beyond the normal selling of a car to helping us to sort everything out paper work wise, sorting out the transfer of our old car number to the new one etc. which took all the stress out of buying the car and settling all other related issues. I cannot praise this young man enough.

By Sarah C on 15 October 2015 | Verified purchase

Matt was really helpful in recommending and then finding the best car for me within my budget. It felt like a really personalised process rather than a hard sell. I would recommend total automobiles as I feel I got what I wanted without being pushed into a sale - which you often feel, particularly as a woman, when buying a car.

By Andrea L on 03 September 2015 | Verified purchase

I can highly recommend Matthew at Total Auto mobiles when purchasing your new car. The service I received was accommodating, personal & thorough with attention to detail. Buy with confidence.

By Simon W on 08 February 2021 | Purchase not verified

Bough a Ford Fiesta ST off Matthew Car was immaculate Superb customer service both pre and post sale.I would recommend this dealership to everybody.

By Conor S on 07 December 2020 | Purchase not verified

Exceptional service from Total Automobiles, and no issues whatsoever with the purchased vehicle. A genuine and trustworthy car dealer and I'd have no hesitation to buy from again. 100% recommend!

Reply from Total Automobiles on 08/12/20

Hi Conor, thanks so much for taking the time to write a review for me. It's been a while since I saw you, thanks for thinking of me! Have a great Christmas! Thank you also for the bottle of wine you gave me on handover, it was delicious!

By Eran C on 21 October 2020 | Purchase not verified

Had a great experience with Total Automobiles! The whole process was so quick and easy, and they were great to deal with. Thank you!

Reply from Total Automobiles on 28/10/20

Hi Eran Thanks so much for this! It was an absolute pleasure to meet you and your partner. I hope you enjoy your new car

By Laura-Louisa B on 18 August 2020 | Purchase not verified

I have bought my last two minis from Matthew and absolutely loved both of them. The customer experience Matthew provided went above and beyond my expectations in every way. He was really genuine, knowledgeable and friendly. Total Automobiles will be my first port of call when I am looking for my next car. Thanks again Matthew

Reply from Total Automobiles on 20/08/20

Hi Laura, thanks so much for writing me a review! I've not seen you for a while and really appreciate you taking the time to write me a review. Thanks again laura and all the best to your partner and family