Customer reviews of Total Automobiles (Independent Dealer)

By Simon L on 18 May 2019 | Verified purchase

Service was 100% geared towards providing the highest level of customer service to his customers. From start to finish the process was seamless, and stress free. Matthew's care and attention was much higher than what I have experienced when buying from your main franchised motor dealers. I travelled all the way from the South East to Cheshire, and I was not disappointed , saving me from having to use my return rail ticket home. Matthew went out of his way and even picked my up from the local train station. An honest and trust worthy person Matthew is, and I won't hesitate to buy from Total Automobiles again. Thank you for restoring my faith with there still being excellent car dealers!

By Francis L on 27 April 2019 | Verified purchase

Very straightforward and helpful. Pleased with the service.

By Debbie R on 21 March 2019 | Verified purchase

Amazing experience and great customer service from start to finish . I travelled 1 hour to get my first car mini I have always wanted condition was amazing for price. Was nice to meet honest dealer communication was great. Would definitely buy again. I would definitely recommend to anyone.

By Mike F on 16 March 2019 | Verified purchase

From start to finish a professional and friendly service. The car was immaculate inside and out. A pleasure doing business with them. Recommended.

By Paul B on 28 February 2019 | Verified purchase

Bought a mini off Matthew very good to deal with and very happy with my purchase excellent

By Michael R on 25 January 2019 | Verified purchase

Would not hesitate to use Total Automobiles in the future. Travelled from Chester to Total to view and test drive a SLK before Christmas. After some further test drives with other dealers, decided to buy from Total as the salesman was a very genuine guy and extremely helpful. Small operation, but excellent quality cars, and would not hesitate to but from them again, and even ask them to source a car in the future.

By Michael L on 02 January 2019 | Verified purchase

I cannot recommend Total Automobiles enough. The entire process from start to finish was genuinely honest and straight forward. I would not hesitate to return there again. An absolute pleasure to deal with.

By Terry N on 13 December 2018 | Verified purchase

It was well worth travelling the 500 miles round trip from the south coast to Manchester. I bought a BMW X5 from Mathew. Nothing was too much for him and the cars condition was just amazing. Big thank you Mathew

By Simon C on 03 October 2018 | Verified purchase

Although I had to travel 200 miles for the car, Matthew made every mile worth it. The car was exactly how he described it and he was such a gentlemen to deal with. Would not hesitate buying another car off him if the right one came up. Top service and top bloke.

By Lindsay L on 01 October 2018 | Verified purchase

Excellent service, Matt was very fair with us and knowledgeable about the car we were buying. Lovely car, didn't hesitate to put it through a 12 month MOT and service.