Customer reviews of Total Automobiles

By Mark J on 23 August 2020 | Verified purchase

First class service throughout. Helpful and professional.

Reply from Total Automobiles on 26/08/20

Hi Mark, thanks so much for taking the time to write me a great review! I really appreciate it! Enjoy your new VW up!

By David S on 19 August 2020 | Verified purchase

The owner / dealer was very helpful throughout and unlike many other dealers we have dealt with recently he has ,in our experience ,an attribute that makes him stand out..........integrity ! Other dealers need to take note and step up.

Reply from Total Automobiles on 20/08/20

Hi David, that is such a nice thing to say! Thanks so much. Give my best to Pat and i'm delighted your daughter is enjoying her new VW Polo! Thanks again

By Fred K on 18 August 2020 | Verified purchase

Outstanding customer service and professionalism. Despite Covid restrictions it was easy and quick to arrange a test drive. Nothing was too much trouble. If you want to buy a new car with total peace of mind, this is the right place. They will be my first call next time I need a new car.

Reply from Total Automobiles on 18/08/20

Hi Fred, I really appreciate you taking the time to write me such a nice review! It was great to meet you! Many thanks Matthew

By Annabelle H on 09 August 2020 | Verified purchase

Quite simply, we could not recommend Total Automobiles more highly. The process of purchasing a car over the internet, that you are unable to see in person and test drive, can be a nerve wracking one, however the great communication, absolute professionalism and fantastic customer service of Total Automobiles, quickly reassured us that there was nothing to worry about. Although there were inevitable delays in the garage due to lockdown, which meant the process was not as quick as it would have otherwise been, we were constantly updated on progress and Total Automobiles went above and beyond our expectations in every way. We could not be happier with our little car, which at 11 years old, looks and feels brand new because of Total Automobiles’ first-class service. Thank you so much again!

Reply from Total Automobiles on 12/08/20

Hi Annabelle! I really appreciate you taking the time to send me this review! You and your Mum were an absolute pleasure to deal with! Thanks so much. Enjoy your lovely MINI!

By Wendy S on 06 July 2020 | Verified purchase

We bought a Honda Jazz from Total Automobiles and we had an excellent experience. They were very professional, friendly and honest. Nothing was too much trouble and we would highly recommend them to others. thank you

Reply from Total Automobiles on 07/07/20

Hi Wendy and Malc, Thanks so much for the review! Enjoy your new Honda! It was great to meet you both

By Cathy S on 30 June 2020 | Verified purchase

very helpful, gave me the relevant information. car delivered in spotless condition.

Reply from Total Automobiles on 01/07/20

Thanks for taking the time to write a great review! I appreciate it!

By Jeffrey A on 12 June 2020 | Verified purchase

Very easy to do business with. Very helpful, and willing to do all they possibly can in such a difficult time. I would definitely recomend them.

Reply from Total Automobiles on 12/06/20

Jeffrey you are gentleman. Thanks for writing me such a nice review! All the best

By Rick L on 12 June 2020 | Verified purchase

The whole buying experience was excellent and extremely professional from the first email contact to collecting the car. There was no pressure to buy from Matthew, he simply let the car sell itself, a Honda CRV in beautiful condition. I'm delighted with the car so far ( I've only had it a week) and would certainly buy from Total Automobiles again

Reply from Total Automobiles on 12/06/20

Rick it was an absolute pleasure to meet you and your wife. Thanks so much for taking the time to write me such a nice review. I do appreciate it

By Darren W on 25 April 2020 | Verified purchase

Amazing from start to finish first class service Matthew could not do enough for me the best car dealer I have dealt with

Reply from Total Automobiles on 27/04/20

Hi Darren! Thanks so much for taking the time to write me such a nice review. It was great to meet you

By Debra M on 27 March 2020 | Verified purchase

Bought a mini Cooper from Mat.. He was friendly, helpful, organised and kept me in the loop throughout. I didn't feel pressured to buy and received courtesy text after sale. He sorted all the dvla stuff and issued a 3 month warranty. Price of car was fair and in great condition. Would recommend

Reply from Total Automobiles on 24/04/20

Hi Debbie, Thanks so much for taking the time to write me a review. I really appreciate it!