Customer reviews of Total Automobiles (Independent Dealer)

By Charlotte S on 12 January 2016 | Verified purchase

Great car, described correctly and easy to deal with. Matthew is a rarety in the motor trade. He's honest! Thanks again

By Norma H on 28 October 2015 | Verified purchase

My husband has been very ill this year, so sorting out a car to replace our BMW was a daunting affair. We sourced the car in question from Matthew. He could not have been more helpful. We could not get to the garage to view the car so Matthew brought it to us. When we had been for a test drive we found the car to be what we wanted. Matthew went beyond the normal selling of a car to helping us to sort everything out paper work wise, sorting out the transfer of our old car number to the new one etc. which took all the stress out of buying the car and settling all other related issues. I cannot praise this young man enough.

By Sarah C on 15 October 2015 | Verified purchase

Matt was really helpful in recommending and then finding the best car for me within my budget. It felt like a really personalised process rather than a hard sell. I would recommend total automobiles as I feel I got what I wanted without being pushed into a sale - which you often feel, particularly as a woman, when buying a car.

By Andrea L on 03 September 2015 | Verified purchase

I can highly recommend Matthew at Total Auto mobiles when purchasing your new car. The service I received was accommodating, personal & thorough with attention to detail. Buy with confidence.

By Georgie S on 11 April 2018 | Purchase not verified

Brilliant family run garage, very friendly and helpful! Would highly recommend they are very honest and knowledgeable

By jd d on 18 February 2018 | Purchase not verified

The 6th car I have bought from Matt and there will be a 7th .I left a review 12 months ago and once again found the customer care and service is second to none with every minor detail being covered. Matt has once again supplied the perfect vehicle at a good price .I was confident to collect the car and take it on a 300 mile journey and as expected it ran without any problems .Once again a very pleased purchaser.

By John N on 03 December 2017 | Purchase not verified

Matthew is a very friendly guy who is really helpful - I felt that my purchase from him was easy and he couldn't have done more to help out, his communication with me was brilliant right up to me picking up the car. I would definitely recommend Matt to anyone looking for a good buying experience when looking for a quality car.

By veronica j on 17 October 2017 | Purchase not verified

Drove some distance to purchase a mini. Drove home without a hitch. Great little car. Customer Service was first class. Helped with all the paperwork. First Class. Would recommend.

By Steve Y on 08 August 2017 | Purchase not verified

The best experience I have ever had in buying a car. Matt is friendly, honest and trustworthy, not your typical car salesman. He is also very experienced in selling top quality luxury marques under no pressure whatsoever. I will buy from him again and would recommend anyone who is looking for a top quality pre-owned car to visit Matt - you will not be disappointed.

By Luis H on 30 July 2017 | Purchase not verified

Purchased another car, FIAT 500, for my daughter who's learning to drive. Matt had a mint car for sale and it was well priced. As my previous review, when I bought a BMW from Matt, the service was excellent, the car is one of the best second hand cars I've purchased and the condition has to be seen to be believed. I, as usual, went round numerous second hand car dealers and none we looked at were anywhere near the condition that Matt had for sale! Matt is a gentleman and will go out of his way to accomodate all of his customers. Give him a call, I think you will be surprised at the excellent quality of cars he has. I will definately be visiting Matt again when I require a car. Highly recommended.