Customer reviews of Total Automobiles (Independent Dealer)

By Sheila U on 04 January 2020 | Verified purchase

We have purchased 2 cars from Matthew in the last 2 months and are delighted with both. The courtesy’s and professionalism shown to us has been second to none and we consider him not only thoroughly honest, but a true gentleman.

Reply from Total Automobiles (Independent Dealer) on 06/01/20

Hi Sheila, It was an absolute pleasure to do business with you , twice! Thanks again and thanks for the wonderful review. Matt

By Rhiannon R on 29 November 2019 | Verified purchase

Absolutely outstanding service received from Matthew. The BMW is beyond my expectations and his customer service has been outstanding from start to finish. His aftercare and help have been exceptional. Would not hesitate to recommend him to anyone.

Reply from Total Automobiles (Independent Dealer) on 06/01/20

Thanks so much for the wonderful review! It was great to meet you Rhiannon

By Sarah C on 11 November 2019 | Verified purchase

Fast knowledgable service. Friendly, efficient and honest

Reply from Total Automobiles (Independent Dealer) on 25/11/19

Thanks Sarah! Really appreciate you taking the time to send me a review! Thank you

By Diane F on 22 October 2019 | Verified purchase

Was greeted by the salesman when I arrived. Couldn't do enough for us, what a lovely guy. Even messaged us the day after to find out if we were happy with the car. Very happy with aour purchase and would use them again without hesitation.

Reply from Total Automobiles (Independent Dealer) on 01/11/19

Hi Diane. Thanks for taking the time to write me such a lovely review. I really appreciate it! Thanks again

By Maciej C on 18 October 2019 | Verified purchase

Great seller, professional service, powerful knowledge about vehicles, always good advice. Definitely the best dealer I've ever dealt with. I can recommend it calmly.

Reply from Total Automobiles (Independent Dealer) on 19/10/19

Hi Maciej, thanks so much for the lovely review! I really appreciate it! I hope you enjoy your A3! It's a beautiful car! All the best Matt

By Paula L on 18 October 2019 | Verified purchase

Excellent service from start to finish. No pressure at any point of the sale. Polite and pleasant service. Would highly recommend.

Reply from Total Automobiles (Independent Dealer) on 19/10/19

Hi Paula and Patrick. Thanks so much for the amazing review! I really appreciate. All the best. Matt

By Vicky W on 16 October 2019 | Verified purchase

Extremely helpful and friendly. Even helped with sorting my tax out. Telephoned me back exactly when they said they would. I would 100% buy another car from here.

Reply from Total Automobiles (Independent Dealer) on 18/10/19

Hi Vicky, Thanks so much for leaving me this review. It was great to meet you! Thanks again Matt

By Rachel S on 15 October 2019 | Verified purchase

a great guy and good selection of cars. brill service

Reply from Total Automobiles (Independent Dealer) on 18/10/19

Hi Rachel. Thanks so much for taking the time to write me this review. I really appreciate it. It was great to meet you and your son. Enjoy your Seat Leon! Many thanks Matt

By Katerina D on 16 September 2019 | Verified purchase

Great experience! The owner was very helpful, answered all the queries promptly, kept in touch throughout the process.

Reply from Total Automobiles (Independent Dealer) on 17/09/19

Hi Katerina, thanks so much for taking the time to send me a review. It was an absolute pleasure doing business with you!

By Mike A on 30 August 2019 | Verified purchase

Excellent buying experience provided by this company

Reply from Total Automobiles (Independent Dealer) on 30/08/19

Hi Michael, I really appreciated you taking the time to write me a review. Great doing business with you and I hope you are enjoying your 530D. Regards Matthew