Customer reviews of Total Automobiles

By Eileen Millen on 09 September 2021 | Verified purchase

Warm welcome and a friendly but pressure free service. As we knew the car we were interested in we were left alone to inspect and test drive it. Car lived up to what was advertised . Matthew the owner, we felt was honest, easy to deal with and very helpful .

Reply from Total Automobiles on 23/09/21

Hi Eileen, thanks so much for taking the time to write this review! It was great to meet you both, I thoroughly enjoyed the stories about Tony's job too! Thanks again!

By Anonymous on 06 September 2021 | Verified purchase

Matthew made the process of buying a car so easy. Never felt pressured. He certainly knows about BMW'S and went the extra mile with the prep before I collected it, new number plates, wheel badges. I would definitely buy from him again and currently recommending my friend to buy from him.

Reply from Total Automobiles on 06/09/21

Thanks so much for taking the time to write such a nice review! I really appreciate it! It was an absolute pleasure to meet you. Thanks again Matt

By Les H on 07 June 2021 | Verified purchase

The team was extremely helpful, Car was as described and beautifully presented, serviced and MOT'd. Mini Clubman (66 reg).

By David A on 20 May 2021 | Verified purchase

Great customer service, car well prepared and fair price. A pleasure to deal with.

By Steve B on 19 May 2021 | Verified purchase

It was a pleasure buying my car from Total Automobiles, from the first inquiry about the car Mathew was very friendly and professional, ansewing all my questions etc. It makes a change buying a car without any pressure, Matthew even delivered the car to my house so that I could inspect it and have a test drive, nothing and I mean nothing was to much trouble, on the day of pick up everything was done for me, I cannot rate this guy enough and would recamend him to all my friends. Lastly, Matthew even got on touch later in the day to make sure everything was alright and that We had arrived home safely. Total gent.

By Matthew Owen on 26 April 2021 | Verified purchase

An amazing garage with great service please don't hesitate to contact if you see something you like. I normally change my car very 3 years and this was the best experience I have ever had.

Reply from Total Automobiles on 20/05/21

Hi Matthew! Thanks so much for taking the time to write me such an amazing review. I really appreciate it. Your new car is undoubtedly one of my favourites! I hope you are enjoying your M140! Thanks again!

By Anonymous on 26 April 2021 | Verified purchase

Easy to search on

Reply from Total Automobiles on 20/05/21

Hi Joanne, thanks for writing this 5 star review! I hope you are enjoying your X3! It was great to meet you

By Susan B on 28 March 2021 | Verified purchase

Discussed the car over the telephone prior to coming to view. The car was exactly as described. I was put under no pressure to buy the car and the whole experience was very pleasant.

Reply from Total Automobiles on 29/03/21

Hi Susan, It was great to meet you both and I really appreciate you taking the time to write such a great review! Lets hope for some good weather so you can your roof down! Many thanks

By Anthony W on 23 February 2021 | Verified purchase

Matt was 1st class from start to finish, always replied to questions and a breath of fresh air when it comes to car sales! His cars are top quality and fairly priced! Would I recommend him?? Most definitely 5 star

Reply from Total Automobiles on 24/02/21

Anthony thanks so much for sending this amazing review! It means a lot and I really appreciate it! You are a total gent

By Faheem A on 08 February 2021 | Verified purchase

Car was provided in a perfect condition, everything was well explained and all documentation was taken care off.