Customer reviews of Total Automobiles

By Kerrie M on 22 October 2020 | Verified purchase

I just bought an audi a3 sportsback and i am over the moon with it. They was so helpful and genuine, he let us test drive the car and answered all our questions .he brought the car to us just to show us he was very polite the car was as advertised and everything straight down the line .i would recommend this company anytime .. he even did the registration documents for us and has kept in touch with us since purchase fantastic dealer

Reply from Total Automobiles on 28/10/20

Thanks so much for taking the time to write me this lovely review! It was great to meet you! Genuinely nice people!

By Alex G on 14 September 2020 | Verified purchase

Very friendly & great service. Made sure I was happy with everything. Definitely went the extra mile to be as helpful as possible. No hesitation to fully recommend.

Reply from Total Automobiles on 18/09/20

Hi Alex, thanks so much for the lovely review! Enjoy your new Kia! Thanks again it was great to meet you

By Steve B on 08 September 2020 | Verified purchase

I bought a Mini Cooper and Matthew was great, nothing too much trouble, the car is lovely - and I am fussy ! The whole experience made me realise that not every used car dealer is the same - some are actually honest and trustworthy , will definitely recommend Matthew and Total Automobiles to my friends and family.

Reply from Total Automobiles on 09/09/20

Hi Steve, That's an amazing review to receive! I really appreciate it! It was an absolute pleasure to meet you.

By Tony S on 25 August 2020 | Verified purchase

Good no problem at all good car and after sales thanks

Reply from Total Automobiles on 26/08/20

Hi Tony, thanks so much for writing this review! This is my 100th 5 star review and I really appreciate you taking the time to write it! Enjoy your 530!

By Mark J on 23 August 2020 | Verified purchase

First class service throughout. Helpful and professional.

Reply from Total Automobiles on 26/08/20

Hi Mark, thanks so much for taking the time to write me a great review! I really appreciate it! Enjoy your new VW up!

By David S on 19 August 2020 | Verified purchase

The owner / dealer was very helpful throughout and unlike many other dealers we have dealt with recently he has ,in our experience ,an attribute that makes him stand out..........integrity ! Other dealers need to take note and step up.

Reply from Total Automobiles on 20/08/20

Hi David, that is such a nice thing to say! Thanks so much. Give my best to Pat and i'm delighted your daughter is enjoying her new VW Polo! Thanks again

By Fred K on 18 August 2020 | Verified purchase

Outstanding customer service and professionalism. Despite Covid restrictions it was easy and quick to arrange a test drive. Nothing was too much trouble. If you want to buy a new car with total peace of mind, this is the right place. They will be my first call next time I need a new car.

Reply from Total Automobiles on 18/08/20

Hi Fred, I really appreciate you taking the time to write me such a nice review! It was great to meet you! Many thanks Matthew

By Annabelle H on 09 August 2020 | Verified purchase

Quite simply, we could not recommend Total Automobiles more highly. The process of purchasing a car over the internet, that you are unable to see in person and test drive, can be a nerve wracking one, however the great communication, absolute professionalism and fantastic customer service of Total Automobiles, quickly reassured us that there was nothing to worry about. Although there were inevitable delays in the garage due to lockdown, which meant the process was not as quick as it would have otherwise been, we were constantly updated on progress and Total Automobiles went above and beyond our expectations in every way. We could not be happier with our little car, which at 11 years old, looks and feels brand new because of Total Automobiles’ first-class service. Thank you so much again!

Reply from Total Automobiles on 12/08/20

Hi Annabelle! I really appreciate you taking the time to send me this review! You and your Mum were an absolute pleasure to deal with! Thanks so much. Enjoy your lovely MINI!

By Wendy S on 06 July 2020 | Verified purchase

We bought a Honda Jazz from Total Automobiles and we had an excellent experience. They were very professional, friendly and honest. Nothing was too much trouble and we would highly recommend them to others. thank you

Reply from Total Automobiles on 07/07/20

Hi Wendy and Malc, Thanks so much for the review! Enjoy your new Honda! It was great to meet you both

By Cathy S on 30 June 2020 | Verified purchase

very helpful, gave me the relevant information. car delivered in spotless condition.

Reply from Total Automobiles on 01/07/20

Thanks for taking the time to write a great review! I appreciate it!