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Customer reviews of Total Automobiles (Independent Dealer)
At Total Automobiles (Independent Dealer) we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Total Automobiles (Independent Dealer)
Based on 96 customer reviews
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5
A fantastic experience
By Annabelle H on 09 August 2020 | Verified purchase
Quite simply, we could not recommend Total Automobiles more highly. The process of purchasing a car over the internet, that you are unable to see in person and test drive, can be a nerve wracking one, however the great communication, absolute professionalism and fantastic customer service of Total Automobiles, quickly reassured us that there was nothing to worry about. Although there were inevitable delays in the garage due to lockdown, which meant the process was not as quick as it would have otherwise been, we were constantly updated on progress and Total Automobiles went above and beyond our expectations in every way. We could not be happier with our little car, which at 11 years old, looks and feels brand new because of Total Automobiles’ first-class service. Thank you so much again!
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5
Excellent service
By Wendy S on 06 July 2020 | Verified purchase
We bought a Honda Jazz from Total Automobiles and we had an excellent experience. They were very professional, friendly and honest. Nothing was too much trouble and we would highly recommend them to others. thank you
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5
second hand Polo purchase
By Cathy S on 30 June 2020 | Verified purchase
very helpful, gave me the relevant information. car delivered in spotless condition.
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5
A really pleasant experience.
By Jeffrey A on 12 June 2020 | Verified purchase
Very easy to do business with. Very helpful, and willing to do all they possibly can in such a difficult time. I would definitely recomend them.
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5
Outstanding customer service and car.
By Rick L on 12 June 2020 | Verified purchase
The whole buying experience was excellent and extremely professional from the first email contact to collecting the car. There was no pressure to buy from Matthew, he simply let the car sell itself, a Honda CRV in beautiful condition. I'm delighted with the car so far ( I've only had it a week) and would certainly buy from Total Automobiles again
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5
new car from Matthew
By Darren W on 25 April 2020 | Verified purchase
Amazing from start to finish first class service Matthew could not do enough for me the best car dealer I have dealt with
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5
Competent organised and friendly
By Debra M on 27 March 2020 | Verified purchase
Bought a mini Cooper from Mat.. He was friendly, helpful, organised and kept me in the loop throughout. I didn't feel pressured to buy and received courtesy text after sale. He sorted all the dvla stuff and issued a 3 month warranty. Price of car was fair and in great condition. Would recommend
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5
Mini Cooper purchase
By Rose C on 19 March 2020 | Verified purchase
Very happy with the service I received from the company. Quick, efficient and very pleasant!
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5
Highly recommended
By John R on 19 March 2020 | Verified purchase
Excellent customer service at total automobiles. Very well looked after, the vehicle was as described got shown everything inside and out of vehicle . Got to test drive vehicle no complaints. I would recommend total automobiles for anyone wishing to purchase a vehicle off them. 5 stars
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5
Fantastic from start to finish
By Stuart R on 16 March 2020 | Verified purchase
Excellent service from start to finish took the time to sell the car and when we picked it up went through everything on the car